No Network Connection

[TedRiley]

Despite an hour on the phone to a technician no joy.We tried several reboots of box and router plus they were surprised I had no Network reset button.

Any ideas and not impressed as we have also had a month of a glitching pictures on Live TV

[Addie15]

Hi there, @TedRiley. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Chodley]

No Network Reset button on what? Your router?