Nextflix package

[Robin+lorente]

I'm paying for sky HD and I'm only getting basic package for netflix instead of netflix premium 

[MightyQuinn]

Hi @Robin+lorente   You need to subscribe to Sky UHD for Netflix Premium.

Netflix plans

• Sky Ultimate TV includes the Netflix Basic plan (1 screen + SD)
• You can upgrade to Netflix Standard (2 screens + HD) on Sky Glass/Sky Stream or by adding the HD pack on Sky Q.
• You can upgrade to Netflix Premium (4 screens + UHD/HDR) on Sky Glass/Sky Stream or by adding the Ultra HD pack (requires the HD pack first) on Sky Q.