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Discussion topic: New to Sky TV and cannot access Amazon Prime Video I get a sign in screen which I complete but can’

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Wee+Neily
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This message was authored by Wee+Neily This message was authored by: Wee+Neily

New to Sky TV and cannot access Amazon Prime Video I get a sign in screen which I complete but can’

‎27 Jul 2023 02:47 PM

All my other apps work perfectly and I can access Prime Video on my phone and iPad but not on my TV

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MightyQuinn
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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: New to Sky TV and cannot access Amazon Prime Video I get a sign in screen which I complete but

‎27 Jul 2023 03:05 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Wee+Neily   What is the software version on your Sky Q box? It should be Q220.

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