New sky Q box no apps or netflix

[Richard263]

I had my Sky Q box replaced. A day later I still have no apps or Netflix. 

[nigea99]

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@Richard263 wrote:

I had my Sky Q box replaced. A day later I still have no apps or Netflix. 

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hi @Richard263 

Chances are that the software & apps are not fully up to date :

To check & refresh if needed follow all the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

[DazzerT1]

Having exactly the same issue 😡 

[Mark39]

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@DazzerT1 wrote:

Having exactly the same issue 😡 

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Try the same solution.