0

Discussion topic: New fibre install

Reply
This message was authored by: Ce22

New fibre install

Unable to work my sky Q after having fibre installed
Reply

All Replies

This message was authored by: Me134

Re: New fibre install

Posted by a Superuser, not a Sky employee. Find out more

@Ce22 wrote:
Unable to work my sky Q after having fibre installed

Are you saying that the main Q box isn't connecting? Are you using the "use 3rd party router" option rather than using the WPS button, sounds odd but that's what you have to do. The best fix is to use an ethernet cable between the two.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

Reply