0

Discussion topic: New box, same issues with signal

Reply
This message was authored by: KarenYoung

New box, same issues with signal

We have received a new box as we were told this would fix our signal problems- it hasn't and we are having the exact same issues we were originally having. We would like an engineer to come and fix it. 

Reply

All Replies

This message was authored by: Chodley

Re: New box, same issues with signal

Posted by a Superuser, not a Sky employee. Find out more

Satellite signal problems? They sent you a new box for that??

This message was authored by: oldfella

Re: New box, same issues with signal

Posted by a Superuser, not a Sky employee. Find out more

@KarenYoung wrote:

We have received a new box as we were told this would fix our signal problems- it hasn't and we are having the exact same issues we were originally having. We would like an engineer to come and fix it. 


Hi @KarenYoung 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

Reply