0

Discussion topic: Network connection lost when watching Netflix or Disc Plus

Reply
This message was authored by: DollyCee

Network connection lost when watching Netflix or Disc Plus

When trying to watch Netflix or Disc Plus, the sound drops and I lose whatever I am watching and I get the Network Connection message on my Sky Q Home Page.  

There are no problems with my Reuter as everything else has stayed connected.  I also run a service check and my service shows as good.  I have Sky Fibre 500.

Its getting really annoying now as the disconnection is so predictable. 
Can anyone advise?

Thanks, Dolly. 

Reply