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Discussion topic: Network connection lost when watching Netflix or Disc Plus
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This message was authored by: DollyCee
Message posted on 16 Feb 2026 08:24 PM
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Network connection lost when watching Netflix or Disc Plus
When trying to watch Netflix or Disc Plus, the sound drops and I lose whatever I am watching and I get the Network Connection message on my Sky Q Home Page.
There are no problems with my Reuter as everything else has stayed connected. I also run a service check and my service shows as good. I have Sky Fibre 500.
Its getting really annoying now as the disconnection is so predictable.
Can anyone advise?
Thanks, Dolly.
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