Discussion topic: Netflix upgraded without my consent
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Message posted on 01 Sep 2025 06:48 PM
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Netflix upgraded without my consent
I recently had an email confirming I had upgraded Netflix to premium, but I have not upgraded it! How could this of happened?
I have only got a standard sky q box, so it's not capable to watch 4k through the box anyway. Has anyone else had this issue?
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Message posted on 23 Oct 2026 10:22 PM
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Re: Netflix upgraded without my consent
I have received the same Email! & I did mot consent to Netflix Premium either, Also my next Bill is showing a much higher rate. If this isnt sorted I will be leaving Sky.
Message posted on 24 Oct 2026 07:37 AM
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Re: Netflix upgraded without my consent
@Laura460 wrote:I have received the same Email! & I did mot consent to Netflix Premium either, Also my next Bill is showing a much higher rate. If this isnt sorted I will be leaving Sky.
We're only other customers here I'm afraid, you'll need to phone or chat with Sky directly. Either 150 on a Sky broadband landline/Sky mobile or have a look at https://www.sky.com/help/articles/contacting-sky
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
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