Netflix ,streaming device. Error code tvg-pb-101.

[CJ-82]

Netflix won't play, saying there is an issue with the streaming device. I rang and spoke to Netflix who talked me through some options to help. But it has not fixed the issue, they said to get in touch with Sky. I'm supposed to be getting it free for 2 months but I've only had access once, just over a week it has not worked now.

[Addie15]

Hi there, @CJ-82. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks