Netflix not working

[ay1979]

Have got a sky account, which includes Netflix however it's not working via the app on sky Q box. 

I can log in but then Netflix wants to charge me the monthly fee

I have refreshed the apps 

[TimmyBGood]

@ay1979 

If you have the Sky Ultimate TV subscription then logging into the Netflix app on Q with existing Netflix credentials instructs Netflix to shift billing to Sky.

Without existing Netflix credentials you effectively need to create a new Netflix account.

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix 

[fatnose04]

just got circle going round & tound