Netflix not working

[Stephanie123]

So I currently have Netflix included in my package - although it has signed us all out and when I am trying to sign in it is saying no email address or phone number is active to an account . Which I pay for monthly in my bill with yourselfs . I have contacted Netflix and they have said they cannot find an account with my details - although it has been working fine all day . So it is obviously something with yourselfs ? 

[oldfella]

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@Stephanie123 wrote:

So I currently have Netflix included in my package - although it has signed us all out and when I am trying to sign in it is saying no email address or phone number is active to an account . Which I pay for monthly in my bill with yourselfs . I have contacted Netflix and they have said they cannot find an account with my details - although it has been working fine all day . So it is obviously something with yourselfs ? 

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Hi @Stephanie123 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home