Discussion topic: Netflix keeps pausing
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Message posted on 16 May 2026 11:34 AM
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Netflix keeps pausing
When watching Netflix after ten mins or so it will pause on its own and I have to press the play button twice to start it again. This becomes more and more frequent making it impossible to watch anything. Tried refreshing apps, turning off sky q box, internet speed nothings worked. All other apps work fine and Netflix works fine on other devices. Any ideas?
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Message posted on 16 May 2026 03:42 PM
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Re: Netflix keeps pausing
@David.04 wrote:When watching Netflix after ten mins or so it will pause on its own and I have to press the play button twice to start it again. This becomes more and more frequent making it impossible to watch anything. Tried refreshing apps, turning off sky q box, internet speed nothings worked. All other apps work fine and Netflix works fine on other devices. Any ideas?
Sadly not, apart from watching on another device if possible. You have gone through all the usual troubleshooting steps that I am aware of.
The apps on Sky Q try their best, but it is fairly long in the tooth hardware these days. For many (who prefer app quality over remote control/one box convenience), the best mix is to leave Sky Q to do what it does best (recording and live TV viewing), and use another device for app viewing.
sky Q | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2
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Please Note: I am not a sky employee, just a customer the same as you.
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