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Discussion topic: Netflix keeps pausing

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This message was authored by: David.04

Netflix keeps pausing

When watching Netflix after ten mins or so it will pause on its own and I have to press the play button twice to start it again. This becomes more and more frequent making it impossible to watch anything. Tried refreshing apps, turning off sky q box, internet speed nothings worked. All other apps work fine and Netflix works fine on other devices. Any ideas? 

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This message was authored by: stereohaven

Re: Netflix keeps pausing

Posted by a Superuser, not a Sky employee. Find out more

@David.04 wrote:

When watching Netflix after ten mins or so it will pause on its own and I have to press the play button twice to start it again. This becomes more and more frequent making it impossible to watch anything. Tried refreshing apps, turning off sky q box, internet speed nothings worked. All other apps work fine and Netflix works fine on other devices. Any ideas? 


Sadly not, apart from watching on another device if possible. You have gone through all the usual troubleshooting steps that I am aware of.

 

The apps on Sky Q try their best, but it is fairly long in the tooth hardware these days. For many (who prefer app quality over remote control/one box convenience), the best mix is to leave Sky Q to do what it does best (recording and live TV viewing), and use another device for app viewing.  

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