Discussion topic: Netflix app
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Message posted on 29 Oct 2023 09:53 PM
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Netflix app
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Message posted on 29 Oct 2023 10:20 PM
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Re: Netflix app
@Duane25 wrote:
I'm having trouble with my Netflix app it's not loading up. All my other apps like paramount and Disney plus are working fine. Please can anyone help. Thanks
Hi @Duane25
Try rebooting your Q box.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Message posted on 31 Oct 2023 06:08 PM
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Re: Netflix app
I'm having the same issue with the past week and none of the trouble shooting steps work
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