Netflix account

[Louise119]

My account is saying its on hold until payment is made. I've spoken to Netflix and they its sky problem. But I've paid as its on my bill with the add on as well. I've had nothing but trouble this time since I change my package with things not working properly. I've tried all the trouble shooting with Netflix and nothing has worked 

[Mr+Flibbles+86]

Hi there @Louise119, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147