Discussion topic: Netflix Not Loading

This message was authored by: Stew987 · ‎30 May 2023

I am having problems with Netflix on Sky Q when I select the App it just displays Netflix logo and never loads.

I have tried reloading Apps updating software and restarting the box but none of this has helped.

I have tried calling Sky but after 90 minutes on hold have given up

Can anyone help

This message was authored by: Invisiblename · ‎30 May 2023

@Stew987 Have you restarted your broadband router?

I am just another Sky customer!

This message was authored by: Stew987 · ‎30 May 2023

Yes I have tried that as well

This message was authored by: Invisiblename · ‎30 May 2023

@Stew987 What happens when you access Netflix from their own app on a pc, tablet or smartTV?

I am just another Sky customer!

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