@DebbieHolloway
You can't book one on the forum as we are customers like yourself. Perhaps if you explain how it's not working including any on screen error messages someone can help you.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
