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Discussion topic: Need an engineer

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This message was authored by: rolo2008

Need an engineer

A builder has cut through my sky cables outside my house.  I need an engineer to rewire my service but am going round in circles online trying to book someone. How do I book an engineer to come to my house to fix the service? Many thanks for any help

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This message was authored by: nigea99

Re: Need an engineer

Posted by a Superuser, not a Sky employee. Find out more

hi @rolo2008 


As this is likely to be chargeable then I think your only option is to call.

 

If you need a number then:

If you have the MY SKY app I think you may be able to find a number there - especially if you are a SKY VIP member
If not go this page & scroll to the bottom and expand the link need more help

https://www.sky.com/help/home

 

If you have SKY Mobile or SKY Talk land line then I think you can also call 150

 

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This message was authored by: rolo2008

Re: Need an engineer

Thanks @nigea99.   That is where I started my merry go round. The link takes me to suggested help topics but no phone numbers.  The My Sky app doesn't have phone numbers either that I can see (and I am VIP).   I will keep looking.  

This message was authored by: nigea99

Re: Need an engineer

Posted by a Superuser, not a Sky employee. Find out more

@rolo2008 wrote:

Thanks @nigea99.   That is where I started my merry go round. The link takes me to suggested help topics but no phone numbers.  The My Sky app doesn't have phone numbers either that I can see (and I am VIP).   I will keep looking.  


hi @rolo2008 

 

In the link I gave you need toclick on the  '"Need More Help" to expand it & there should be a number at the bottom of the expanded section 

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This message was authored by: rolo2008

Re: Need an engineer

Thanks very much.  I will try that number.  

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