Discussion topic: Need a new remote how do you get one

This message was authored by: Lee2 · ‎24 Aug 2023

Tried all the fixes on line but sy q remote no longer working

This message was authored by: Daniel0210 · ‎24 Aug 2023

@Lee2
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Lee2 · ‎24 Aug 2023

Thanks I presume sky are going to charge me then

This message was authored by: Daniel0210 · ‎24 Aug 2023

@Lee2

Not if the current remote is faulty.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Need a new remote how do you get one

Need a new remote how do you get one

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