My5 App Freezing

[Sweenytwo]

The app either not streaming in HD or freezes while watching According to another postit has been resolved if so how????

It is still a very annoying issue as far as I am concerned come sky sort it out 

[Brill+Gill]

Hi @Sweenytwo, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141