My tv screen is just a blank green screen, tried turning box off and on etc but nothing seems to wor

[TBallantine]

Tv screen is just a blank green screen, no picture or sound whatsoever 

[oldfella]

---

@TBallantine wrote:

Tv screen is just a blank green screen, no picture or sound whatsoever 

---

Hi @TBallantine 

First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which will work for all TV’s.