0

Discussion topic: My skyq box trying to get on Disney plus but keeps coming up with error 73

Reply
This message was authored by Micky1503 This message was authored by: Micky1503

My skyq box trying to get on Disney plus but keeps coming up with error 73

When I go onto Disney plus on my skyq box it comes up with error 73

Reply

All Replies

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: My skyq box trying to get on Disney plus but keeps coming up with error 73

Posted by a Sky employee

Hi there @Micky1503 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by dvsdee This message was authored by: dvsdee

Re: My skyq box trying to get on Disney plus but keeps coming up with error 73

Same issue here. I've attempted an app refresh but still the same error on the main sky q box and the mini's.

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: My skyq box trying to get on Disney plus but keeps coming up with error 73

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by Hettij This message was authored by: Hettij

Re: My skyq box trying to get on Disney plus but keeps coming up with error 73

I'm also getting this message. I don't have a VPN and Disney+ is working on other devices. I've reset the Wi-Fi, reconnected the network and still same error. Downloaded the lastest sky q software and updated still get the same error message, can anyone help.

This message was authored by Thomass4 This message was authored by: Thomass4

Re: My skyq box trying to get on Disney plus but keeps coming up with error 73

Was there ever a fix for this? I have the issue now

This message was authored by Thomass4 This message was authored by: Thomass4

Re: My skyq box trying to get on Disney plus but keeps coming up with error 73

Did they fix it, im having the same issue now

This message was authored by Michaelbrown819 This message was authored by: Michaelbrown819

Re: My skyq box trying to get on Disney plus but keeps coming up with error 73

I am having this issue now. Any fix or recommendations? Disney+ app works fine on other devices bug Sky Q boxes comes up with error code 73

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion