My sky q box losing connection to broadband regularly even though it is connected by wire

[TimeUK]

The only way I can restore connection is to turn the sky q box off and on the rest of my wired network works well I have replaced cable to rule this out I suspect it's a problem with the main sky q box

[Addie15]

Hi there, @TimeUK. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147