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This discussion topic has been answered Discussion topic: My sky mini box

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Message posted on ‎27 Aug 2025 08:05 AM

My sky mini box

Help, for the past week my Sky mini box keeps resetting itself, it does this overnight, I have to keep connecting back to the main sky box every morning 

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This message was authored by: Daniel0210 Answer

Message posted on ‎27 Aug 2025 08:13 AM

Re: My sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Philstout 

What are the standby settings set to?
https://www.sky.com/help/articles/using-the-standby-settings 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎27 Aug 2025 08:13 AM

Re: My sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Philstout 

What are the standby settings set to?
https://www.sky.com/help/articles/using-the-standby-settings 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Philstout

Message posted on ‎27 Aug 2025 08:36 AM

Re: My sky mini box

It was on ECO so I have changed to active, let's see how that pans out, thank you for the response 

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This message was authored by: Philstout

Message posted on ‎31 Aug 2025 06:57 AM

Re: My sky mini box

Thank you everyone, changing from ECO to active worked a treat.

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Message posted on ‎31 Aug 2025 07:24 AM

Re: My sky mini box

Posted by a Superuser, not a Sky employee. Find out more

Shouldn't need to do that though. Masking the underlying problem.

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