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Discussion topic: My sky is not working

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Avatar for Amy1107
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This message was authored by: Amy1107

Message posted on ‎04 Aug 2026 08:34 PM

My sky is not working

The black sky box is not working. There's a red light on

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Avatar for Laing1
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Superuser
This message was authored by: Laing1

Message posted on ‎05 Aug 2026 04:17 PM

Re: My sky is not working

Posted by a Superuser, not a Sky employee. Find out more
@Amy1107 wrote:

The black box is not working. The red light is on

@Amy1107 If you press the red light does the box come on ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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