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Discussion topic: My sky Q mini box is not working

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Baza2
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This message was authored by Baza2 This message was authored by: Baza2

My sky Q mini box is not working

‎28 Nov 2024 05:28 PM

I want to connect to my Sky Q mini box, I have lost the connection 

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: My sky Q mini box is not working

‎28 Nov 2024 05:56 PM

Posted by a Superuser, not a Sky employee. Find out more
@Baza2 wrote:

I want to connect to my Sky Q mini box, I have lost the connection 

@Baza2 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box 

 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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