My screen is pixelating badly on Home Screen only

[Bill30]

My Home Screen on Sky Q is pixelating badly. When I select a channel to watch the picture is perfect. Pixellation only appears on home screens...all of them. Box rebooted but issue remains. 

[Mr+Flibbles+86]

Hi there @Bill30 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Bill30 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Quoman7]

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@Bill30 wrote:

My Home Screen on Sky Q is pixelating badly. When I select a channel to watch the picture is perfect. Pixellation only appears on home screens...all of them. Box rebooted but issue remains. 

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Hi @Bill30 Try connecting the HDMI cable from the SKYQ box to a different HDMI  input on your TV if there is one?

[colineastick1]

Hi there, I've got the same problem as well