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Discussion topic: My remote is not working

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Avatar for Lighty08
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This message was authored by: Lighty08

Message posted on ‎17 Mar 2023 01:00 AM

My remote is not working

My sky remote is not working I've changed the batteries and it's still not working 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎17 Mar 2023 03:11 AM

Re: My remote is not working

Posted by a Superuser, not a Sky employee. Find out more

@Lighty08 
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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