My recordings keep displaying Part Recorded software issue

[TonyRushworth]

as per title

[Mark39]

Try rebuilding your Planner: https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articl...

[TonyRushworth]

Hi

I don't have a services button on my remote, and there is nothing linked to 'services' when i press on the home button

[Mark39]

Do you have Sky+? You've posted in the Sky+ forum.

[TonyRushworth]

I've reset the hard drive to resolve slow downloads to Sky Q and problem persists

[TonyRushworth]

I've reset the hard drive with help from technical support. But the downloads from catch up have slowed down to about 1 hour for an SD download of less than 1 gig.  Now they have stopped downloading altogether, with a message about due to technical issues, programme can't be downloaded

[caesarome]

@TonyRushworth 

As you have been posting bits of information all over the place today I have merged them into one so people can see what is happening and what issues you are having.