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Discussion topic: My orders

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This message was authored by: Shurndeep

My orders

In the my orders tab on my sky account, nothing is showing up despite an engineering being booked to come out today and fix my new sky a box 

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This message was authored by: Daniel0210

Re: My orders

Posted by a Superuser, not a Sky employee. Find out more

@Shurndeep 

Customers who book an engineer for their Sky Q equipment should now receive a tracking link on the day of the planned visit. This will show when the engineer is expected to arrive.

 

Unfortunately some jobs take longer than expected and then impact appointments for later in the day.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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