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Discussion topic: My box wont work
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This message was authored by: Conny
Message posted on ‎21 Jul 2023 08:51 PM
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My box wont work
The light on the front of the box stays red and won't work
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This message was authored by: oldfella
Posted by a Superuser, not a Sky employee.
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Message posted on ‎21 Jul 2023 08:55 PM
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Re: My box wont work
@Conny wrote:
The light on the front of the box stays red and won't work
Hi @Conny
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
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