My Sky Q Box keeps switching off when watching on TV, NEXTFLIX, AMAZON or recorded programmes.

[berry60]

My Sky Q Box keeps switching off when watching on TV, NEXTFLIX, AMAZON or recorded programmes.

I have turned it off and left it for over 10 minutes, and it still happens. 

I have turned the entire house broadband, Sky Q box everything off and left it for over 10 minutes and turn it on again and it still happenes. 

It's very frustraing when watching a series or something and you have to keep re-booting and turning it on and off again. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

[Jon+cousins]

Same is happening here. Exactly the same issue as last week. Thought it was fixed. Can't watch the 'free' film given!