My Paramount App won’t work

[VFR]

Why is thsi a Paramount Plus issue?

Despite checking with my ISP who categorically state they are not blocking anything, it is still not working!

To validate that it must be a sky issue, my 4K Apple TV box on the same switch on the same TV and connected to the same router can access Paramount Plus using the app.  So I can access it on my network using an iPhone, an iPad, Apple TV, a MacMini and 3 MacBooks but not on my Sky main box or 3 Sky Q boxes.  How can this possibly be the case that the ISP is blocking specific services to Sky boxes?

Incidentally, Discovery Plus also shows thee xact same symptoms and I cannot access that App via Sky either but can access it using all of the above devices.

[Winky75]

My paramount plus has not loaded now for around 6 months on sky q box, rang told me to reset, turn off ,turn on run something in back ground. Nothing works. Has anyone had the persistent problem. I've logged in to it on my phone my TV works fine but sky q nothing at all. Just went off one day and never returned

[IBulti]

Hi Winky75,

As I said raise a ticked directly with Paramount Plus.

This was how I got it fixed dispits being fob off by being told they did nothing but they must have and it then worked.

Good luck.