My 1 terabyte box has something wrong with the hard drive

[PeterShelley]

my three sky Q boxes have lost the channels and the recordings it's saying it's lost signal and my main one terabyte box is telling me every time I try and pause that there is something wrong with the hard drive and I can't access it

[oldfella]

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@PeterShelley wrote:

my three sky Q boxes have lost the channels and the recordings it's saying it's lost signal and my main one terabyte box is telling me every time I try and pause that there is something wrong with the hard drive and I can't access it

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Hi @PeterShelley 

If Your hard drive has failed your minis will not function.

Work through the following link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
Ordering a new Q box usually means a doorstep swap.
Don’t forget to keep your viewing card from the failed box if you order a replacement.

[Laing1]

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@PeterShelley wrote:

my three sky Q boxes have lost the channels and the recordings it's saying it's lost signal and my main one terabyte box is telling me every time I try and pause that there is something wrong with the hard drive and I can't access it

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@PeterShelley try following the link below it will lead to ordering a replacement box 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages