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Discussion topic: Multiscreen

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This message was authored by Dafcno1 This message was authored by: Dafcno1

Multiscreen

Hi,

 

Im trying to work out if I can drop Multiscreen from my subscription:

- we only have one tv plus Sky Q box

- I use Sky Go but not to access recordings on the Sky Q box

- I do watch live tv (Sky Sports) via the Sky Go app on my ipad when away from home.

 

Can I drop Multiscreen or does the last point about watching live tv on the ipad mean i need it?

 

Thanks in advance.

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This message was authored by caesarome This message was authored by: caesarome

Re: Multiscreen

Posted by a Superuser, not a Sky employee. Find out more

You do not need multiscreen if you have only your main Sky Q box and you use the Sky Go app to watch live sports when away from home as you would need to sports package for this which you would already have.

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Multiscreen

@Dafcno1 

Yes, you're fine to drop multiscreen. Sky Go still works fine on a mobile device such as a phone or iPad without it. You only need multiscreen if you wanted to use Sky Go on an Apple TV box or games console (or Sky Go Extra). 

Without multiscreen you can still live stream most of the channels that are part of your main TV package, download and stream on demand content too. You can also set remote recordings to your main Q box whilst away from home, you just can't access recordings from the box.  

Dafcno1
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This message was authored by Dafcno1 This message was authored by: Dafcno1

Re: Multiscreen

Thanks for your answers. Can I just confirm that by dropping Multiscreen I can still watch Sky Sports via Sky Go on my iPad when away from home? I only ask as the reply above said I can watch most live channels and I just want to make sure that Sky Sports is one of them. Cheers

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Multiscreen

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dafcno1   You should be able to watch all of your subscription channels live using Sky Go on your iPad. It is difficult to confirm unless somebody comes along that doesn't have Multiscreen and does have Sky Sports. 

This message was authored by Laing1 This message was authored by: Laing1

Re: Multiscreen

Posted by a Superuser, not a Sky employee. Find out more

@Dafcno1 wrote:

Thanks for your answers. Can I just confirm that by dropping Multiscreen I can still watch Sky Sports via Sky Go on my iPad when away from home? I only ask as the reply above said I can watch most live channels and I just want to make sure that Sky Sports is one of them. Cheers


@Dafcno1 The channels that you can currently get away from home will not change it's only the channels you get whilst at home that would change as away from home you cannot view the BBC channels and a few others but when at home with your Q box connected you can watch the BBC channels.

You will definately be able to watch the Sky sports channels that you subscribe to  without the multiscreen subscription on Sky Go

 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by nigea99 This message was authored by: nigea99

Re: Multiscreen

Posted by a Superuser, not a Sky employee. Find out more

@Dafcno1 wrote:

Hi,

 

Im trying to work out if I can drop Multiscreen from my subscription:

- we only have one tv plus Sky Q box

- I use Sky Go but not to access recordings on the Sky Q box

- I do watch live tv (Sky Sports) via the Sky Go app on my ipad when away from home.

 

Can I drop Multiscreen or does the last point about watching live tv on the ipad mean i need it?

 

Thanks in advance.


hi @Dafcno1 

 

Just one word of caution if you watch in UHD & have not switched over to SKY Signature

 

A long time ago the SKY Multiscreen Pack enabled UHD so if you do watch in UHD and have not switched to Sugnature and the separate UHD add on removing multiscreen could downgrade you

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