Multiscreen subscription

[QWERTY11]

Hi, My Sky miniboxes are connected to Sky Q box but not showing any channles and message appears as: please check you subscription entitles you to view this channel on this box - and on main Sky Q box it shows in settings that You dont have the required subscrptoin to use a sky Q minibox.

I dont remember having changed my minibox contract and it was working fine till 2-3 days ago. 

Can someone help me reactivate the multiscreen 

Thanks

[Lisa-P1987]

Hi there @QWERTY11 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.