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Discussion topic: Multiscreen inquire

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This message was authored by Dav288 This message was authored by: Dav288

Multiscreen inquire

I have just upgraded to the multi screen but I don't know what happens next do I get a mini sky box posted out to me or does a tv  man call to install mini sky box 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Multiscreen inquire

Posted by a Superuser, not a Sky employee. Find out more

@Dav288 

Did you order a mini box at the same time? Ordering Multiscreen doesn't automatically order a mini box.,


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
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NOTE: I only provide help on the forums and NOT via PM
Dav288
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This message was authored by Dav288 This message was authored by: Dav288

Re: Multiscreen inquire

Yes I think I did got a message saying it would be extra 10 pounds a month 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Multiscreen inquire

Posted by a Superuser, not a Sky employee. Find out more

@Dav288 

 

That's the (discounted) rate for the subscription.  Ordering a Mini box is a different stage which you should have gone through.

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Multiscreen inquire

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dav288   The extra £10 a month is for Multiscreen, not for the Mini box. Did you order a Mini box at the same time as ordering Multiscreen.

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Multiscreen inquire


@Dav288 wrote:

Yes I think I did got a message saying it would be extra 10 pounds a month 


You'll probably also have to pay the (slightly ludicrous) one off £50 admin fee for the loan of a minibox. 

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