0

Discussion topic: Multiroom extra box charge

Reply
This message was authored by: Heather246

Multiroom extra box charge

Trying to add 2 extra multiroom boxes to my account. Shocked to see they want £50 per box to loan the equipment. Been a sky VIP customer for years and not even a discount offered. Any one had any special offers for adding extra boxes? 

Reply

All Replies

This message was authored by: TimmyBGood

Re: Multiroom extra box charge

Posted by a Superuser, not a Sky employee. Find out more

@Heather246 wrote:

Any one had any special offers for adding extra boxes? 


Typically not after the first Mini.  Given Multiscreen is a flat rate, Sky earns no additional revenue from additional boxes so it charges the fee to contribute to the hardware cost.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Daniel0210

Re: Multiroom extra box charge

Posted by a Superuser, not a Sky employee. Find out more

@Heather246 
Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription. Sometimes the first mini box is loaned at no cost. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: MightyQuinn

Re: Multiroom extra box charge

Posted by a Superuser, not a Sky employee. Find out more

@Heather246 wrote:

Trying to add 2 extra multiroom boxes to my account. Shocked to see they want £50 per box to loan the equipment. Been a sky VIP customer for years and not even a discount offered. Any one had any special offers for adding extra boxes? 


Hi @Heather246   What surprises me is the admin charge for extra Mini boxes has remained at £50 for what must be approaching 10 years. If you think £50 is shocking, imagine what the £50 cost was 10 years ago ...

Reply