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Discussion topic: Moving to a conservation area

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This message was authored by: BoodleO92

Moving to a conservation area

I am currently tied into a contract till 2027. In the coming weeks, I will be moving home. 
the area in which I am moving too, is classed as a conservation area, after a lot of questions and a lot of waiting the local council have confirmed they will not give planning permission to install a sky satellite dish. Which leaves me with an obvious issue. 
has anyone encountered this? 

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This message was authored by: PandJ2020

Re: Moving to a conservation area

Posted by a Superuser, not a Sky employee. Find out more

Move to stream if the broadband is up to it?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: BoodleO92

Re: Moving to a conservation area

Will sky allow that? I can't find any option for stream on my sky account that's why I asked. 

This message was authored by: PandJ2020

Re: Moving to a conservation area

Posted by a Superuser, not a Sky employee. Find out more

You'll have to call.  The alternative is to pay for a service you can't use.  (Unless Sky are prepared to release you from the contract)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: oj01

Re: Moving to a conservation area

Posted by a Superuser, not a Sky employee. Find out more

@BoodleO92 wrote:

Will sky allow that? I can't find any option for stream on my sky account that's why I asked. 


Sky are actively encouraging customers to switch to streaming services, you just need to phone to do it.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by: lettice

Re: Moving to a conservation area

Posted by a Superuser, not a Sky employee. Find out more

As above, if you currently have Sky Q, you will have to call Sky to move to Sky Stream/Glass from Sky Q.

 

The key to Sky Stream/Glass  is having a good broadband connection.

Not just broadband speed to your house and router, but for your local network supply via wifi or ethernet, that can be affected in a busy household.

 

The Sky recommended minimum broadband speed is 25Mbps.

Or 30Mbps if you add an extra Sky Stream puck or watch in UHD.

 

Have a read of the Sky Stream FAQ, that gives a good overview of how it all works and plays out for a subscriber.

https://www.sky.com/help/home/sky-tv/sky-tv-stream/sky-stream-faqs/articles/sky-stream-faqs

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This message was authored by: Godfrey

Re: Moving to a conservation area

Posted by a Superuser, not a Sky employee. Find out more

@BoodleO92  If you would prefer to continue to have Sky Q, and your new property has a garden, then it might well be worth asking a suitably qualified independent local engineer to check if there is a position where you could receive satellite transponder signals using a satellite dish mounted on a short pole in your garden.

 

An example of a typical pole mounted dish;

 

Pole mounted Dish.jpgPole mounted Dish.jpg

 

Godfrey.

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