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Discussion topic: Morning, I have suddenly lost my programme list for the TV so can only access TVby using the up and

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This message was authored by KayRay This message was authored by: KayRay

Morning, I have suddenly lost my programme list for the TV so can only access TVby using the up and

All the TVs in the house have lost the TV programme list can only access change of programmes by using the up and down programme arrows.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Morning, I have suddenly lost my programme list for the TV so can only access TVby using the up

Posted by a Superuser, not a Sky employee. Find out more

@KayRay 

Have you tried rebooting your main Sky Q box?

▪️Using the remote put your main Sky Q box into standby
▪️switch the box off at the plug
▪️after 30 seconds switch the box back on
▪️follow the on screen instructions
▪️when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
▪️press the 🏠 button


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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