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Discussion topic: Mode not supported. On screen message.

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This message was authored by: KP17

Message posted on ‎06 Nov 2023 04:26 PM

Mode not supported. On screen message.

Mode not supported. Resolution not supported. Change the resolution of the external device. What does this mean?
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎06 Nov 2023 04:30 PM

Re: Mode not supported. On screen message.

Posted by a Superuser, not a Sky employee. Find out more
@KP17 wrote:
Mode not supported. Resolution not supported. Change the resolution of the external device. What does this mean?

Try the following button presses on your Sky Q remote  Home-1080-Home

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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