@OhYesItsBex wrote:
Hi, I missed the TV enginner following my house move back on March 8th. I contacted Sky to reschedule and was told that it had been passed to an internal team who would reschedule and be in touch but I haven't heard anything.
I'm being charged for the TV service I can't use.
I appreciate it's been a while but I had an emergency c-section and a bad time with my little one so time has completely passed by.
Is it normal for it to take this long or has something gone wrong?
Thanks!
@OhYesItsBex I have escalated this to sky
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https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
