Mini sky q box all I get is a green screen & bluey green bands.So shouldn't be paying extra yet

[Daithi]

Mini sky q box since it arrived all I get is a green screen & blue bands.So shouldn't have paid extra yet.If the issue can't be resolved it will be going back.

[Tom-W19]

Hi @Daithi 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Daithi 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.