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Discussion topic: Mini q box not connecting

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This message was authored by: Cheryl41

Mini q box not connecting

I've set up my new mini q box a couple of days ago and it set up fine, this morning however it's now reset it's self for set up and won't connect to my main sky a box wen pressing the double arrowed button until it flashes so can't get any further in the connection process, I've turned off all boxes and reset them and it's not working so please don't advise me to do that process to try help.

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This message was authored by: oldfella

Re: Mini q box not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Cheryl41 wrote:

I've set up my new mini q box a couple of days ago and it set up fine, this morning however it's now reset it's self for set up and won't connect to my main sky a box wen pressing the double arrowed button until it flashes so can't get any further in the connection process, I've turned off all boxes and reset them and it's not working so please don't advise me to do that process to try help.


Who is your Broadband supplier @Cheryl41 

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