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Discussion topic: Mini box

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This message was authored by: HoB2

Mini box

Mini box will not connect to main Sky box or network. Have unplugged tv & mini box. Have unplugged router. Still no connection. Error code MR102

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This message was authored by: Daniel0210

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@HoB2 wrote:
Error code MR102

@HoB2 
It’s always worth starting with a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.

 

Also see this link here

https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-O-and-Glass/ba-p/4017045 

 


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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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