Mini box

[Mik9]

Remote doesn't seem to be working with sky mini box, but working with tv, ie volume 

[stereohaven]

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@Mik9 wrote:

Remote doesn't seem to be working with sky mini box, but working with tv, ie volume 

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Hold down 7 and 9 until the remote's light flashes 4 times to factory reset your remote.

Then you need to pair it again:

1. Hold down 1 and 3 together
2. Select Continue and enter the brand of your TV
3. Select Find it for me

Press the volume buttons on your Sky Q remote and see if this changes to volume on your TV. No luck? Select No, try another until you find the right setting.

Once you can change the volume using your Sky Q remote, finish the pairing process:

1. If you have a Sky Soundbox or speaker, select Yes and follow the instructions.
2. Don't have a Soundbox or speaker? Select No then select Finish.

[oldfella]

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@Mik9 wrote:

Remote doesn't seem to be working with sky mini box, but working with tv, ie volume 

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Hi @Mik9 

With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.