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Discussion topic: Mini box

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This message was authored by: Five

Mini box

My mini box light stays on red. It will not turn to green, I have tried every way of doing this, how do I get a new mini box

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This message was authored by: oldfella

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@Five wrote:

My mini box light stays on red. It will not turn to green, I have tried every way of doing this, how do I get a new mini box


Hi @Five 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

 

Failing this Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on.  
This also refers to minis

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