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Discussion topic: Mini box wont connect to q box
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This message was authored by: Veryuseful
Message posted on 11 Jan 2026 01:59 PM
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Mini box wont connect to q box
There has been a technical fault for a few days - try this
On ur q box
Go to settings
On ur q box
Go to settings
Go to set up
Go to preferences
Then make sure standby mode is on ACTIVE
This will make sure ur q box gets updates and then try and connect ur mini box - do ur network first, then connect to q box.
This might take 5 minutes or a couple of
hours but it worked.
Good luck
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This message was authored by: Laing1
Posted by a Superuser, not a Sky employee.
Find out more
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 11 Jan 2026 02:14 PM
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Re: Mini box wont connect to q box
@Veryuseful even with the stanby mode set to none or any other setting the box still receives updates
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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