Mini box wont connect to mail sky box

[Gemgem29]

Mini box has been dropping connection to main box occasionally but now won't connect to main sky box at all. Main box frequently loses connection to Internet. Getting no answers and very frustrated 

[Greenfingers001]

Hi there @Gemgem29 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Chodley]

Use ethernet or powerlines. Wifi is ropey.

[Lisa-P1987]

We are still looking to help you @Gemgem29 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks