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Discussion topic: Mini box replacement delays

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Avatar for Mashton1971
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This message was authored by: Mashton1971

Message posted on ‎25 Jun 2025 04:17 PM

Mini box replacement delays

One of my extra mini boxes has broken and I have ordered a replacement.  Been given a message of a possible 4-5 week delay.

How do I get a refund/credit for the time without?

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎25 Jun 2025 04:20 PM

Re: Mini box replacement delays

Posted by a Superuser, not a Sky employee. Find out more

@Mashton1971 

Once it arrives call Sky and see if they will add a goodwill credit to your account. 


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