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Discussion topic: Mini box remote suddenly stopped working

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This message was authored by Jamesp76p This message was authored by: Jamesp76p

Mini box remote suddenly stopped working

Tried the 7 and 9 and 1 and 3 and turning all boxes off but remote just isn't doing anything, swopped batteries too.

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Mini box remote suddenly stopped working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jamesp76p   First, have you power rebooted your Mini box? Does the led light up when you press the "?" button?

https://www.sky.com/help/articles/fix-q-remote-problems this leads to a free replacement form.

Jamesp76p
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This message was authored by Jamesp76p This message was authored by: Jamesp76p

Re: Mini box remote suddenly stopped working

No red light works on remote control, it's not flashing and not doing anything, weird as it's always been fine and was working all afternoon 

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